Voyage Care (formerly The Independent Living Group (ILG)) provides support for adults with learning disabilities, Huntington’s disease, Acquired Brain Injury, communication difficulties and other complex needs. The group operates residential care homes across Hampshire, East Sussex, West Sussex and Kent with an emphasis on encouraging independence among its residents.
“Each of our residential homes is encouraged to operate independently so, naturally, they were buying from a lot of different sources on an ad-hoc basis,” explains Voyage Care Finance Manager Neil Donaldson. “In fact, a large amount of day-to-day supplies were purchased on shopping trips to the local supermarkets. While this helps to encourage independent living, it’s not cost-effective.”
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“To an extent, the cost management review has resulted in a change in the company’s culture. When it comes to procurement, our homes no longer operate in their own bubble.”