Chris Wardle MSC FIH MCIPS

Client relationship manager, Project specialist: Catering, Janitorial supplies, Office supplies

Chris has worked in the catering sector for over 30 years and his experience covers a range of roles and service sectors including Hotel Food & Beverage (F&B), housekeeping and reception, clubs, event and rail catering. He served for over 20 years as a catering officer in the Royal Air Force in operations director and food supply roles in the UK, Falkland Islands, Bosnia and Afghanistan before retiring in 2012.

Chris is a Fellow of the Institute of Hospitality, Chairman of the West of England Branch and Member of the Editorial Board of Hospitality Magazine. In addition he was editor of a food magazine for 8 years and is an independent mystery diner for restaurants and hotels.

He holds advanced food hygiene, course design and teaching qualifications from his time as a departmental head at a catering college as well as BSc (Hons) and a related MSc.

What can Chris do for you?

Chris’s approach is ethical and comprehensive, as you would expect from someone holding MCIPS designation. He will involve your catering stakeholders from the outset to ensure their requirements are presented in tenders. Chris will review your spend profile and suggest practical steps to enhance efficiency, involving current and alternate suppliers. His track record is exceptional in an area of spend that can be complex and emotive.

Project History

Chris has undertaken a variety of catering and hospitality projects for ERA clients since 2012. A summary is given below:

Client

Spend Area

% Saving  

Additional Benefits

Holiday Parks
(National)

F&B

11% (100k)

Negotiated additional 2% rebate with existing supplier; monthly reporting

Premiership Football Club (Midlands)

F&B and Disposables

12%

Consolidated 5 suppliers to 2; retained a valued local supplier; ERA analysis gave Executive Chef spend data by outlet for the 1st time

Food Supplier
(National)

F&B

11%

Uplift in service from existing supplier; client and supplier IT systems linked

Independent School
(South West)

F&B

24%

Consolidated suppliers; retained niche supplier for specialist items

Academy
(South West)

F&B

15%

7 suppliers to 1; reduced admin support to process catering orders by 33%; £12.5k equipment grant; nutritionalist

Independent School (Midlands)

F&B and Disposables

18%

Strengthened relationship with existing suppliers. Improved service to 1 of 2 sites that had been historically poor

Academy
(West Midlands)

Contract Catering

12%

Negotiated immediate savings with local authority with no effect on service

Independent School (Buckinghamshire)

Contract Catering

Independent evaluation of supplier bids and presentations. New supplier chosen

University
(Wales)

F&B

19%

22 suppliers to 8; visibility of purchasing to Head of Facilities

Care Home Group

F&B

12%

Analysis provided by location; single supplier solution as requested by FD

 

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