Client relationship manager, Project specialist: IT, Staffing & payroll
With a successful career in international information technology, Steve helps ERA clients improve the cost effectiveness of IT delivery within the business environment. This can cover a review of the mix of in-house and outsourced services as well as the resource supply chain. Whatever the solution he ensures it will be both efficient and cost effective.
With 30 years of experience working for a variety of blue-chip technology companies, Steve has a holistic understanding of all aspects of IT operations. His career has included sales, product management, project delivery and support roles. Latterly in a senior operational management capacity working at executive level.
This breadth and depth of expertise incorporates the process, governance and budgeting aspects of delivery functions. His experience includes integration of acquired businesses and introduction of new products and services. He also has a background in the development of offshore delivery capability and operational transformation.
He has faced many of the same challenges as his clients; leading programmes, identifying inefficiencies and looking for savings. Steve relishes the opportunity to help businesses get better value from the supply chain with improved service and reduced costs.