The Future of Document Production in UK Offices

Discover How To Improve Operational Efficiencies Whilst Reducing Risk

There is no doubt that as we gradually return to some sort of office working environment, as Covid-19 restrictions are lifted, it will be a very different one to that which we have all become used to over the years.

Speaking with many of our clients since Covid-19 reared its head it is surprising how quickly and readily their staff have accepted, and adapted to, the new remote working conditions. The virus has accelerated changes to working practices that were slowly being introduced by many office-based organisations already, and those that had not previously reviewed their Document Production processes are now surging forward.

Suppliers are also having to adapt quickly to the changes in requirements among their client base, and work out how they can provide continuing high levels of after-sales service and support whilst physical access to office locations is restricted.

Whether you’re a Small Office Home Office (SOHO) or you’ve got a fleet of photocopiers and printers, it is crucial for businesses to adapt their document production now. The Coronavirus has fundamentally changed how we work and businesses need to evolve or risk a negative financial impact by not considering future working processes.

Download our whitepaper today which explores the future of document production within the “new normal” along with the most important considerations that businesses must deal with in order to protect themselves for the long term. The whitepaper also includes extensive guidance on how you can implement Work Process Automation to improve operational efficiencies which can save time and reduce risk.

Download the full white paper now.

Download the full whitepaper today!

The purpose of this paper is to stimulate thoughts and discussions around your own businesses, and to help each of you to consider the options that are available in the world of Document Production to assist you in quickly adapting to the “new normal” including how you can implement Work Process Automation to improve efficiencies and reduce risk.

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"This process of change is to re-imagine how things might look and feel further into the future, and to ensure that any hardware, software and supplier decisions taken in the short term will be compatible with the accelerating implementation of Digital Transformation, brought about by Covid-19."

What’s Inside the Whitepaper?

Our whitepaper explores some of the most important issues affecting businesses, offering insights and guidance on how you can protect your future success. This information is broken down into four main categories:

The New Normal Considerations

What will this “new normal” look like for your Document Production? Firstly, by Document Production we are referring to any document that comes into, is created within, and/or leaves your organisation. How those documents are handled, physically or electronically, now and in the future. The hardware and software that is required to ensure a smooth process for all concerned, from your own staff, to clients and suppliers.

Photocopier & Printer Fleets

Following a logical progression, if more staff work from home, and are producing their own documents, with an increase in their distribution being completed electronically, how should your fleet of Photocopiers/Printers/ Multi-functional Devices look in the future? There is a strong likelihood that capacity required for printing documents will reduce, so will you be able to manage:

  • with fewer devices?
  • with the same number of devices, but with lower speeds and capacity?

Future considerations

Once you start to re-design your hardware fleet in the office space you will need to decide on how to enable your staff to adhere to current social distancing guidelines, which currently advise against use of shared devices

Changes to Work Processes

This process of change is to re-imagine how things might look and feel further into the future, and to ensure that any hardware, software and supplier decisions taken in the short term will be compatible with the accelerating implementation of Digital Transformation, brought about by Covid-19.

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About The Authors

Brian Pinner, joined ERA in 1997, having spent the previous 10 years as the MD of a Photocopier dealership in the West Midlands. His focus is to deliver sustainable results for our clients, ensuring that they select the right machines for their needs, work with suppliers that can provide a high level of service, and only enter into agreements that they fully understand. The detailed supplier selection process is discussed with stakeholders at an early stage of the project, and Brian assists with the final implementation of the client’s preferred solution.

Neil Pinner, joined ERA in September 2015, following in his father Brian’s footsteps to become part of ERA’s Photocopier Team. Since then, he has worked with clients in various sectors to help to deliver long term solutions with cost effective suppliers offering the highest level of service. He works to build an understanding of each client’s current contracts and obligations to create a clear timeline for the project, and to ensure that there are no hidden surprises as machines come to be replaced. By engaging with stakeholders at an early stage, Neil is able to understand current and future requirements and approach suppliers that are able to meet each client’s individual needs.

"Until an effective vaccine is readily available, most organisations will not be able to think about a full return to the office."

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