The results of the sixth annual Business Travel Show survey show cost cutting and increasing compliance are among the top concerns facing buyers this year.

The results below reflect the views of 187 buyers who were asked: What will be the biggest issue facing you as a buyer in 2016?

# 2015/2016 2014/2015 2013/2014
1 Cutting costs while Maintaining Quality Airline pricing – increases, lack of transparency NDC
2 Increasing compliance Controlling costs and managing spend Travel management 2.0
3 GDS content Compliance and enforcing policy adherence Data
4 Risk Management vs Cost Savings Increased hotel rates Sustainability
5 Increasing Hotel rates Traveller safety Meetings management
6 Airline pricing Cost savings Mobile Apps
7 Supplier negotiations Ancillary fees Technological developments
8 Securing value for Money The role of the TMC Free Wi-Fi in Hotels/Airlines
9 Online adoption/booking Online adoption CRS
10 Mobile Apps Cost increases Terrorism
11 Data and how to use it Balancing traveller needs while staying within budget Gamification
12 Russia Online vs TMS pricing Relaxation of policy
13 Changing traveller profits Sustainability Airline bankruptcy
14 Global purchasing responsibility GDS content Integration of social tools
15 Cost increases Supplier consolidation Ancilary fees
16 Supplier consolidation Mobile technology & solutions Airline consolidation
17 NDC Airline consoliation Risk management
18 Discovering new destination Availability and variety of low cost leisure tools Virtual meetings
19 Last minute bookings The move towards traveller management Fuel increases
20 Stakeholder management Stakeholder management Less reliance on TMCs