The results of the sixth annual Business Travel Show survey show cost cutting and increasing compliance are among the top concerns facing buyers this year.
The results below reflect the views of 187 buyers who were asked: What will be the biggest issue facing you as a buyer in 2016?
# | 2015/2016 | 2014/2015 | 2013/2014 |
1 | Cutting costs while Maintaining Quality | Airline pricing – increases, lack of transparency | NDC |
2 | Increasing compliance | Controlling costs and managing spend | Travel management 2.0 |
3 | GDS content | Compliance and enforcing policy adherence | Data |
4 | Risk Management vs Cost Savings | Increased hotel rates | Sustainability |
5 | Increasing Hotel rates | Traveller safety | Meetings management |
6 | Airline pricing | Cost savings | Mobile Apps |
7 | Supplier negotiations | Ancillary fees | Technological developments |
8 | Securing value for Money | The role of the TMC | Free Wi-Fi in Hotels/Airlines |
9 | Online adoption/booking | Online adoption | CRS |
10 | Mobile Apps | Cost increases | Terrorism |
11 | Data and how to use it | Balancing traveller needs while staying within budget | Gamification |
12 | Russia | Online vs TMS pricing | Relaxation of policy |
13 | Changing traveller profits | Sustainability | Airline bankruptcy |
14 | Global purchasing responsibility | GDS content | Integration of social tools |
15 | Cost increases | Supplier consolidation | Ancilary fees |
16 | Supplier consolidation | Mobile technology & solutions | Airline consolidation |
17 | NDC | Airline consoliation | Risk management |
18 | Discovering new destination | Availability and variety of low cost leisure tools | Virtual meetings |
19 | Last minute bookings | The move towards traveller management | Fuel increases |
20 | Stakeholder management | Stakeholder management | Less reliance on TMCs |