The Importance of a Customer Experience Strategy
If you have customers, they are going to have some form of ongoing support or service need. You may think…
How much do data breaches cost businesses?
In a recent survey, it was found that nearly half of UK businesses (46%) have incurred a data breach in…
Government Grants Available for Gigabit-Capable Broadband Connections
If you are a small or medium-sized business, it’s possible you could obtain a grant of up to £3,000 to…
Top Tips for Reducing Operational Costs
Increased profit margins are achieved by focusing on what and how much you sell, but also through concentrating on what…
Another year, another BT price rise
Further cost pressure in an upwards direction has been seen since the beginning of this year as BT Business has…
Helping with GDPR in Professional Services
Professional Services organisations should already be preparing for compliance with the General Data Protection Regulation (GDPR) which takes effect on…
Helping Bob in IT Procurement
Bob was struggling with his self-esteem. So, Dilbert suggested that he get a job in IT Procurement… DILBERT…
Manufacturing Firms Need to Advance their Technological Abilities
Advances in Artificial Intelligence (AI) have been gaining momentum in recent years, and these digital advances that have been accumulating…
GDPR & the Equifax Hack
You may have missed the news at the weekend that the personal data of 400,000 Britons was amongst the 143…
Cloud Computing reaches tipping point
A significant event is about to occur later today (14th September, 2017) in the world of IT. Oracle, one of…