Client relationship manager, Project specialist: Staffing
Stuart has 25 years of experience in the IT sector. Starting in Commercial roles he progressed through a variety of Sales, Marketing and Senior Management positions with responsibilities across UK & the rest of EMEA. Latterly he spent a great deal of time working with one of the largest IT companies and IT key Enterprise partners across the world.
His experience spans hardware, software and services both pre and post sales. He was involved at a Director level with what was then the forerunner of Cloud Computing and Software-as-a-Service along with some of the largest Supercomputer installations in the UK.
Stuart has focused on Payroll & HR Services within ERA as an area where often there is an understandable apprehension at any form of rigorous review. After all, if people are an organisation’s greatest asset, then surely their pay, benefits etc are one of the most important activities? When the security of data and compliance with a variety of legislations are added to the mix then it further clarifies the reticence.
Stuart can provide support and market knowledge to clients who wish to properly review and optimise their activities in these areas, often identifying service levels required and the right commercial terms on which to engage the best supplier. Clients gain from truly independent advice and sector benchmarking to give them confidence that their most important asset is receiving a truly great Payroll & HR Service.
A major element to Stuart’s experience in the industry was ensuring that confusing, technical terminology was translated to accurate, client focused language and easily understood deliverables. He enjoys maintaining this across his Client relationship responsibilities today.